Mercedes-Benz

Contact Details

Contact Details

We pride ourselves on excellent customer service. If there’s anything we can do to help you, our dedicated support team will happily give you all the assistance you need. You may find an answer to your question in our 'Frequently Asked Questions'. For a specific query, please contact us by using the details in the tabbed sections below, alternatively you can email us on customerservices-mbfs@daimler.com.

Finance

Manage your agreementPhone: 0370 847 0700
Monday to Friday 8:00am - 5:00pm
Saturday 9:00am - 5:00pm
Sunday 11:00am - 4:00pm
Make a paymentPhone: 0370 241 6225
Monday to Friday 8:30am - 5:00pm
Service enquiriesPhone: 0370 242 6200
Monday to Friday 8:30am - 5:00pm
V5c enquiriesPhone: 0370 121 0535
Monday to Friday 8:30am - 5:00pm

End of Agreement

EnquiriesPhone: 0370 121 0535
Monday to Friday 8:30am - 5:00pm
Saturday 9:00am - 5:00pm
Sunday 11:00am - 4:00pm
Return standardsPhone: 0370 121 0535
Monday to Friday 8:30am - 5:00pm
Damage chargesPhone: 0370 121 0535
Monday to Friday 8:30am - 5:00pm
Excess mileage charges
Phone: 0370 121 0535
Monday to Friday 8:30am - 5:00pm

General Enquires

About your warrantyPlease contact your local Dealer.
Breakdown assistancePhone: 00800 1 777 7777
Lines open 24/7
Make a complaintYour views are important to us. If our service hasn’t lived up to your expectations, we want to know.
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