Mercedes-Benz

Customer Feedback

"I’ve been using Rossetts in Aldershot for the last 2 years since getting my Sprinter van. As a disabled person who needs to use big heavy wheelchairs i am very restricted without my van so it’s important that any work that’s needed is completed quickly and on budget. Rossetts have never let me down and have always communicated excellently with me if anything unexpected is found. I always feel well looked after and all the staff are friendly, knowledgeable and polite. They always find out the answers to any questions I have and deliver a quality service. Thank you."

Nathan Butler, November 2019

"Great service as always. Simply the best I've ever been with"

Antony Lovell, November 2019

"The service was quick and staff were friendly"

Dan Carey, March 2019

"Mercedes Benz should be thankful they have Rossetts"

Kevin Croucher, November 2019

"Fantastic doing work over night means I have motor back on road in morning"

Colin Singers, October 2019

"All went very well, many thanks to Ryan on the Service Desk."

Mike Holmes, October 2019

"Great service as always"

John Vierod, October 2019

"Excellent communication and availability."

Anthony Sandells, October 2019

"The booking/reception staff were most helpful and considerate and kept me informed at all stages of the progress with the repairs to my vehicle."

Phil Burns, September 2019

"A real pleasure to deal with. We have ended up with a really good vehicle, beautifully presented."

Hugh Bryant, August 2019

"I was EXTREMELY pleased to find the staff so helpful and kind. The polite helpful young lady really went out of her way to help me find a new tyre and it made my visit to Rossetts a pleasure. I live in Epsom, some 32 miles away but it's with the journey to receive the service I got from everyone at the service dept of Rossetts. Well done everyone there."

Colin Bull, August 2019

"My visit was due to a recall notice and found your staff very helpful in booking us in and on the day. It took less than the estimated 30 minutes and the free coffee and good seating was welcome."

Patrick Lewarne, June 2019

"Fantastic service - wish all Mercedes dealership cared as much as Rossetts - Thank you very much."

Simon Gleed, June 2019